External Engagements Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

We advance science so we all have more time with the people we love.

The Opportunity:

As an External Engagements Specialist, you bring a profound healthcare compliance expertise with you and will provide support to the Roche Network in the very key area of Healthcare professionals (HCP), Key Opinion Leaders(KOL) engagements, Patient Partnership (PP), and Grants, Donations and Sponsorships (GSDs) for Healthcare Organizations (HCOs) and Patient Organizations. You will be working closely with Global Organizations to ensure Events with Healthcare professionals are conducted in an ethical and compliant way.

As a team member of the External Collaborations Enablement Team, in your role you will actively drive and facilitate the E2E Compliance Process Management and Controlling. You will partner with Roche internal partners and external customers for the engagements within your responsibility and you will ensure that all Healthcare Professional (HCP) and Patient related engagements steps and work related to GSD requests for HCO/Patient organizations are effectively and efficiently managed and related transfers of value are executed on time, in high quality and in line with all compliance rules and regulations.

Responsibilities:

• Manage the end-to-end compliance process for HCP/HCO, patient engagements, and GSD management.

• Oversee the calculation and analysis of Fair Market Value (FMV) and compliant transfer of value (ToV) for HCP engagement activities.

• Monitor the reconciliation of Purchase Orders (POs), invoices, and payments to ensure accuracy and swift execution.

• Interact with global pharma compliance offices and affiliates to determine FMV and other hospitality restrictions.

• Ensure timely and compliant submission of Actual Spend Reports for all events under your responsibility.

• Execute travel and logistics activities as needed by the Event Managers within the team.

• Provide expert healthcare compliance advice to senior leaders and facilitate discussions with relevant parties.

• Prepare documentation and support the team during inspections and audits.

Who You Are:

• Bachelors degree, with 5+ years of experience in Customer Relations Management, Finance, Procurement, Audit, Event Management, or related fields.

• Experienced in interactions with HCP/HCO and/or the patient community, with a solid understanding of healthcare compliance and external reporting requirements.

• Proven project management skills, with strengths in organizational and process excellence to drive change and transformation.

• Familiar with using systems such as iHCP/GSD, MyBuy, SAP, MDMS, and affiliate approval tools.

• Demonstrate strong networking abilities to engage with global structures and build positive relationships.

• Skilled in cross-functional stakeholder management, negotiation, and communication with global Networks, country compliance contacts, and external customers/partners.

• Exhibit excellent influencing, interpersonal, and communication skills, along with strong troubleshooting and analytical abilities.

• Uphold high work ethic standards, personal integrity, and possess a continuous improvement mindset, with knowledge of agile methodologies like scrum, design thinking, and lean.

Relocation benefits are not available for this position

A healthier future drives us to innovate. Together, more than 100000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future, together.

Roche is an Equal Opportunity Employer.

Information :

• Company : Roche
• Position : External Engagements Specialist
• Location : San José, Provincia de San José
• Country : CR